Superviseur — User Guide

Desautel — Fire alarm supervision system | Day-to-day supervision (operator, administrator)

This guide covers day-to-day supervision. Commissioning and site configuration are described in a separate document: installer guide.

Overview
Quick Start
Operator Guide
Alerts and Statuses
Interface Navigation
Statistics and Reports
Reports
Configuration and Administration
Frequently Asked Questions
Troubleshooting
Technical Support
Appendices

Overview

Superviseur is a software application developed by Desautel for real-time supervision of INIS E16 and AVISS fire detection panels. It monitors the status of multiple panels from a single, centralized and secure interface.

Main Features

Real-time monitoring — System Status in a compact grid, "worst case first" sorting, availability rate; panel detail (health + composition) on click
Immediate alarm detection — Fire alarms, evacuations, technical faults
Operational states — Neutralization, manual-only mode, emergency stop and inhibition tracked per zone and as summaries, signaled without being mistaken for a failure
Audible alert — Sound signaling differentiated by incident type, plus interface sound feedback set separately
Interactive plans — View zones and points on the site plan
Two-mode History — Categorized chronological Timeline (with author traceability) or technical Table, shared filters, export
Statistics — Performance indicators and trends
Centralized management — Configuration of panels, users and alerts
Remote access — Supervision possible from a remote workstation

Quick Start

Step 1 — First Startup

The Windows Service starts automatically
Double-click the Superviseur shortcut (desktop)
Wait for connection (up to 30 seconds)

The login screen guides access in two steps:

Profile selection: accounts already used on this workstation appear as a list, the most recent first. A search field filters the list by username. Select your profile to move to the next step.
Password: the selected profile is shown; enter its password — which you can reveal to check it — then confirm.

On first startup, no profile is stored yet: use Other account at the bottom of the list to enter a username and password directly. This is also how to log in with an account that is not in the list.

A French / English selector is available on the login screen.

Administrator account:

Username: desautel
Password: the one set by the installer during the first installation (there is no default password)
Role: SuperAdmin (full access)

Step 2 — Initial Configuration

Creating users: Settings → Users
- Add operators with their roles (User, Admin, SuperAdmin)

Step 3 — Active Supervision

The dashboard automatically displays panel status
Alerts appear in real time in the top banner
Windows notifications signal critical alarms

Step 4 — Daily Use

Check alerts on the dashboard
Review the History to track events
Analyze statistics for preventive maintenance
Export reports (CSV/PDF) for archiving

Step 5 — Access from the Local Network

The interface is served by the supervision workstation on port 5000. It can be accessed from any device on the local network (computer, tablet) using a web browser, at the address:

https://<workstation-IP-address>:5000

The workstation's exact IP address is shown in Settings, card "Local network access": it sits below the side menu, so it is visible from any Settings section. The system operates on a closed local network and requires no Internet connection.

Workstations stay in step with one another: a panel added, a map edited, an instruction posted or a setting changed on one appears on the others within seconds, with no page reload. A map being edited is the exception: your unsaved changes take precedence, and the remote version appears once you save.

Operator Guide

Check the System Status

Access: System Status menu Frequency: at each shift handover, several times a day

System Status presents one compact tile per panel, automatically sorted "worst case first": panels in alarm, then in fault, then disconnected rise to the top.

Check the chrome color and the incident counter in the header:
- Red = active fire alarm · Orange = disconnection or fault · None = normal operation
Read the fleet indicators: panels online, alarms, faults, and availability rate.
Identify the colored tiles at a glance:
- Red = fire alarm · Orange = fault · Slate = disconnected · Blue = elements out of service or in test · White/green = nominal
Filter by panel model or search for a panel by name.
Click a tile to open its full detail: health (mains, battery, system and communication faults) and composition — zones, DI points/lines and HMI system entity.
Read the Operational notes (see below): they carry what other operators left behind.

Estimated time: 1 to 2 minutes.

Read and Leave an Operational Note

Access: Operational notes panel, in System Status

Operational notes are free-form messages shared between operators: something to hand over to the next shift, context about a panel under maintenance, an intervention in progress. Everyone sees them.

Write: type into the composer, then Publish (or Ctrl+Enter).
Pin: a pinned note stays at the top of the list, however old it is. Use it for what must stay in everyone's sight. The button then switches to Unpin.
Expand: Show all ({n}) lists every note, Show less returns to the summary.
Delete: a confirmation warns that the note will be removed for all operators.

Who may delete what: any operator may delete their own notes, whatever their role. Admin and SuperAdmin may delete anyone's. The rule is enforced by the server: it does not depend on what the interface shows.

Respond to a Fire Alarm

Trigger: red banner or Windows notification

Identify the source: read the message in the banner, note the panel and zone concerned
Verify in the application: go to System Status, select the panel, expand the zone in alarm
Acknowledge the alert (if false positive or incident already handled): click Acknowledge on the zone or point concerned
Intervene on site: follow your facility's safety procedures
Rearm if necessary: once the incident is resolved, the panel must be rearmed. Rearming is restricted to the SuperAdmin — the "Rearm panel" button stays visible to signal the required action, but only a SuperAdmin can trigger it.

Warning: Software acknowledgment does not act on the physical panel. It only records that the operator has taken note of the alert.

Review the Event History

Access: History menu

History offers two display modes (toggle in the top right), sharing the same filter bar:

Timeline (default) — events in a chronological timeline grouped by day, categorized for the operator (alarms, faults, operations, commands, links, system) and showing who acknowledged or commanded. A live mode refreshes automatically.
Table — the dense technical log (date, severity level, message), with sort by date and pagination.

Filters common to both modes:

Text search (message, source)
Categories: click the chips (with per-category counter) to display only certain types
Panel: via the selector, or by clicking a panel's badge on an event
Period: today, 24 h, 7 days, 30 days, all history, or custom range

Export to CSV the filtered history for archiving or transmission.

Note: for a numerical and graphical analysis by event type, see the Statistics.

Analyze the Statistics

Access: Statistics menu (all roles)

Select the period: 7 d, 14 d, 30 d, 90 d, 6 months, 1 year, 5 years or "All time"
Filter the event types by clicking the corresponding buttons
Review the visualizations:
- Daily chart (stacked bars)
- Top 20 most active zones
- Trend curve
Export to CSV or PDF

Tip: compare periods to identify trends (e.g. an increase in disconnections = probable network problem).

Send a Command to a Panel

Commands are grouped under Command Control, at the bottom of the sidebar. They stay available from any screen.

Open Command Control, then pick the action:

Command	Scope	Effect
Reset	Panel	Clears resolved incidents and faults
Silence Sirens	Panel	Stops the audible devices
Disable Zone	Zone	Removes a zone from supervision
Enable Zone	Zone	Returns a zone to supervision
Disable Point	Point	Removes a point from supervision
Enable Point	Point	Returns a point to supervision
Test Zone	Zone	Switches a zone into test mode
Manual Mode	Zone	Switches a zone to manual control

A confirmation dialog then asks for the panel, and for the zone or point targeted, depending on the scope of the command. Confirm to send.

Warning: verify the panel and the element before confirming. Some commands require Admin or SuperAdmin rights.
Delay: the panel applies the command, then reflects it in its tables at its own pace. The display may take a few seconds to catch up — this is expected, the command is not lost.

Reset only clears incidents and faults that are resolved. It settles neither a disabled element (use Enable), nor a zone under test (switch the test off).

Alerts and Statuses

Severity Levels (history)

Level	Color	Meaning	Recommended action
Critical	Red / Orange	Fire alarm, evacuation, fault, disconnection	Immediate intervention
Warning	Yellow	Audible output, test in progress	Increased monitoring
Information	Blue	Command executed, out of service	No urgent action

Event Types (statistics)

9 types compliant with NF S 61-970 / EN 54:

Type	Description	Severity
Fire	Detected fire alarms	Critical
Evacuation	Triggered evacuation orders	Critical
Output	Audible alert outputs	Warning
Extinguishing MD	Manual detection (extinguishing systems)	Critical
Fault	Technical faults (mains, battery, system)	Critical / Warning
Disconnection	Loss of communication with a panel	Critical
Command	Manual actions (reset, etc.)	Information
Out of Service	Deliberately disabled elements	Information
Other	System logs, maintenance	Information

Panel System States

These states concern neither a zone nor a point: they apply to the whole panel. They appear in the panel detail (health card) and in the alert list.

State	Meaning
Mains	Main power supply missing
Battery	Backup battery fault
System	Internal panel fault
Network	Communication fault (networking)
Inter-cabinet	Link fault between cabinets
Slave #n	Loss of communication with a secondary panel (AVISS)
Points off	At least one point is out of service
Test	At least one zone is under test
General Neutralization	At least one zone is neutralized (INIS-E16)
General Manual Only	At least one zone is in manual-only mode (INIS-E16)

Three reading rules:

Acknowledgment — every state that has been active stays on display until an operator acknowledges it, even if the panel released it in the meantime: it then reads "Restored, awaiting acknowledgement". A fleeting event therefore cannot go unnoticed.
Display status — each state appears under its own status. Neutralization and manual-only mode do not appear as a fault: they are not a failure, but a deliberate reduction of protection.
Grouping — everything contributing to the same event on a panel is gathered into a single incident: the general summary, then the affected zones, and under each of them the points it is made of. One button acknowledges the whole, each zone and point keeping its own for finer handling. If a new element joins an already acknowledged incident, that incident asks for acknowledgment again.
Scope of an acknowledgment — acknowledging a level applies to everything it contains, never to what contains it. Acknowledging a panel's summary acknowledges the zones concerned and their points; acknowledging a zone acknowledges its points; acknowledging a point touches nothing else. Every level acknowledged this way is recorded in the log under your name.
Reset — this is a command sent to the panel, not to an incident: a single "Reset panel" button appears once every state of the incident has been acknowledged. It is restricted to the SuperAdmin; other roles can see it, which signals the expected action, but cannot trigger it.

Control Unit States (AVISS/DABUS panels)

AVISS panels report six additional states, specific to their control unit. INIS-E16 panels do not use them.

State	Meaning	Nature
Link Fault	The control unit link is faulty	Fault
Sounder Disabled	An evacuation sounder is out of service	Fault
Restricted Standby	The control unit is in restricted standby	Operating state
UGA Alarm	The alarm management unit is in alarm	Operating state
Restricted Alarm	Alarm raised in restricted mode	Operating state
General Evacuation	General evacuation in progress	Operating state

Keep in mind: only the first two are faults, and only they count towards the "general fault" summary. The other four are operating states: a panel that is evacuating is not a panel that has broken down. A UGA Alarm or a General Evacuation still calls for an immediate response.

General Structure

The interface consists of four zones. The sidebar (menu) spans the full height on the left; the header and footer are in the right-hand column:

┌────────┬────────────────────────────────────────────────┐
│        │ Header — Logo · Title · Clock · User           │
│        ├────────────────────────────────────────────────┤
│        │                                                │
│ Side   │             Main content area                  │
│ bar    │                                                │
│ (menu) │  Dashboard · System Status · History           │
│        │  INIS Network · Statistics · Settings          │
│        │                                                │
│        ├────────────────────────────────────────────────┤
│        │ Footer — Version · Language · Tools            │
└────────┴────────────────────────────────────────────────┘

In the event of an incident, the whole interface takes the color of the state: a thin line below the header, running through the side menu, the site name, and the selected menu item. An incident counter appears in the header. Nothing blinks. See "Incident signalling" below.

Section	Minimum access	Description
Dashboard	User	Overview of all panels
System Status	User	Compact "worst case first" grid; detail (health + composition) on click
History	User	Events in Timeline (categorized, author, export) or technical Table
INIS Network	Admin	Configuration of INIS E16 networks
Statistics	User	Indicators and charts
Reports	User	Generation, archive and automation of reports (PDF/CSV)
Settings	User	Configuration (sections filtered by role)

Hover over an icon to display its name. The button at the bottom of the bar collapses or expands it.

Incident Signalling

As soon as the installation leaves standby, the color of the most severe state reads across the whole screen, wherever you are working:

a thin line below the header, which also runs through the side menu;
the site name, in the header;
the selected menu item, in the side menu and in the bottom bar on mobile;
an incident counter in the header — one click opens the dashboard and its live feed.

Color	Meaning
Red	Discharge, evacuation, fire alarm
Orange	Fault
Purple	Manual trigger
Amber	Safety function suspended: emergency stop, neutralization
Sky blue	Restricted operation: inhibition, manual-only mode
Gray	Panel disconnected, service unavailable

Nothing blinks. On a workstation watched continuously, a plain color is enough to alert, where a blink tires the eye and ends up ignored.

Amber and sky blue announce reduced protection the operator must be aware of, not an event to handle right away. They rank below alarm and fault: a fire alarm occurring during a neutralization takes precedence.

When several states coexist on one zone, the one that qualifies it follows this order, highest priority first: discharge, emergency stop, evacuation, fire and manual trigger, fault, neutralization and manual-only mode, inhibition, test, out of service. Two states of the same rank — fire and manual trigger, neutralization and manual-only mode — leave the lead to whichever came first: the one qualifying the zone keeps it for as long as it lasts, and the second to appear does not change the color under the operator's eyes. Every state stays listed on the zone, whichever one qualifies it.

Acknowledging does not clear this signalling: acknowledging says "I have seen it", not "it is over". It goes away when the installation returns to standby.

Statistics and Reports

Access: Statistics menu (all roles)

Period Selection

Period	Use
Last 7 days	Weekly analysis
Last 14 days	Biweekly analysis
Last 30 days	Monthly analysis
Last 90 days	Quarterly analysis
Last 6 months	Half-year analysis
1 year	Annual analysis
5 years	Long-term analysis
All time	Full history

Available Visualizations

Daily chart (stacked bars) — breakdown of events by day and by type
Top 20 active zones (horizontal chart) — ranking of zones with the most events
Trend curve (line) — evolution of events over time

Numerical Indicators

For each event type:

Total count over the selected period
Change compared to the previous period:
- Green = decrease
- Red = increase
- Gray = stable
- N/A = no comparison data

Export

CSV: for analysis in a spreadsheet (Excel, LibreOffice)
PDF: for printing or archiving

Export statistics regularly for preventive maintenance reports and regulatory compliance.

Reports

Access: Reports menu (viewing open to all roles; deleting archives and the whole-database export remain restricted to Admin and SuperAdmin)

Where Statistics are meant to be read on screen, Reports are meant to produce a document: a dated PDF or CSV, to archive, print or hand over. The screen has three tabs.

Generate

Compose the report by choosing the sections to include:

Section	Content
Panels & configuration	The supervised estate and its configuration
Events	The journal, with its own filters (search, level)
Application statistics	Reliability, mean time between failures, availability
Modbus communication	Latency, success rate, reconnections
Users	Accounts and their roles
Operational notes	The notes shared between operators

Then set the period (or start and end dates), the format and the language. The Archive the report option keeps a copy available under the Archive tab. Generate & download produces the document.

At least one section must be selected.

Templates — a combination of sections and options can be saved under a name (Save as template) and applied again later (Apply). A template also serves as the basis for automatic generation. The Full report (default) template is provided.

Automation

Schedules the generation of a report from a template, on a chosen frequency — Daily, Weekly, Monthly or Annual — at a given generation time. Scheduled reports are archived automatically and show up under the Archive tab, marked "Automatic".

Scheduling is also reachable from Settings → Automated Reports.

Configuration and Administration

User Management

Access: Settings → Users (Admin and SuperAdmin)

Create a User

Click Add user
Enter:
- Username: unique identifier
- Password: your choice, to be kept in a safe place
- Role: User, Admin or SuperAdmin
- Avatar: optional
Click Save

Roles and Permissions

Role	Description	Access
User	Standard operator	Monitoring, acknowledgements, everyday commands, history, reports, statistics, INIS network (read only), personal profile
Admin	Advanced operator	All of the above + account management (non-SuperAdmin), general options (site name, appearance, sounds, logo), INIS network editing
SuperAdmin	Installer / configurator	Full access: panel, network and plan configuration, system parameters, maintenance, factory reset, backup/restore, Modbus scanner & console, panel rearming, zone test

Key points:

Rearming a panel and the zone test are restricted to the SuperAdmin: the former clears the alarms of the whole installation, the latter removes a zone's detection duty for the duration of the operation. The "Rearm" button stays visible after an acknowledgement (it signals that a rearm is required) but is only clickable by the SuperAdmin.
Site configuration (panels, backup, plans, system parameters, maintenance) and the diagnostic tools (Modbus scanner, console) are SuperAdmin only.
Everyday commands (silence, disable/enable, manual mode) remain available to all roles.

Rules:

Only SuperAdmins can create other SuperAdmins
Admins cannot modify SuperAdmins
The desautel account is an immutable system SuperAdmin

Edit a User

Select the user in the list
Click the edit icon (pencil)
Modify the necessary fields
Click Save

Delete a User

Select the user
Click the delete icon (trash)
Confirm the deletion

Warning: deletion is irreversible.

Site Identity

Access: Settings → General → Site Identity (Admin and SuperAdmin)

Site name — shown in the header, at the top of every report and on the sign-in screen.

Logo — drop an image onto the preview area, or pick a file. A framing editor opens: drag the image to position it, enlarge it with the wheel, the slider or a pinch on a touch screen, and set the frame width with its side handles. The frame height is the header height, where the logo fills all the available height.

The original image is kept: Adjust framing reopens the editor on the retained frame, with no need to find the file again. Delete removes the logo, its original image and its framing.

Framing is stored as proportions of the image, not as pixels: it holds identically on an operator workstation, a tablet or a phone, whatever their screen resolution.

Sounds and Alerts

Access: Settings → General → Sounds & Alerts (Admin and SuperAdmin)

Two families of sounds coexist, each with its own settings.

Alarm sounds — the signaling of incidents and system states. A global volume drives them all; each sound also keeps its own volume, its preview button and the option to replace the file with a site recording (upload button, MP3 format recommended), with a return to the original sound at any time.

Warning: too low a global volume may prevent a fire alarm from being heard. A mark on the slider shows the threshold below which the application warns you.

Interface sound feedback — the brief confirmations that accompany use of the software: command validation, success, error, notification, loss and return of the server link. Deliberately discreet and distinct from alarm sounds, they are produced by the application itself and cannot be replaced. A switch turns them off entirely, a slider sets their volume and a button previews them. The setting belongs to the workstation and is kept from one session to the next.

Turning interface feedback off does not affect alarm sounds: incident signaling remains complete.

INIS E16 Network Configuration

Access: INIS Network (Admin and SuperAdmin)

Create a Network

Click + New network
Give it a name (e.g. "Main Site Network")
The network is created with 8 slots (C1 to C7 + CM)

Assign Panels

Select a network
Go to the Panels tab
For each slot: click Assign panel and select an unassigned INIS E16 panel
Import the configuration XML if available (Import XML button)

Link Matrix

Go to the Matrix tab
Select two panels
Review the links between source and destination zones

Legend:

Green (open padlock) = link authorized
Red (closed padlock) = link forbidden
Amber (link) = forced link
Blue (shield) = backup link

Reading a Plan

Use

From the Dashboard, select a plan to display the elements with their real-time status. Hover over an element to see its details.

Status colors:

Green = normal
Red = alarm / fire
Orange = fault
Blue = out of service
Gray = test
Amber = neutralization or emergency stop
Sky blue = inhibition or manual-only mode

Panel summary rings

Signalling follows the scale of the event: a ring around the panel's location for what concerns the whole panel, a colored zone for what affects a zone, a colored point for what affects a detector.

A panel's location therefore carries one outline, in the color of the most severe state it signals — general fire alarm, evacuation, fault, neutralization, manual-only mode, test, points out of service. A single outline is drawn even when several states are active: the full detail is available by hovering the panel and in the incident feed.

Where a panel's zones sit far apart on the plan, each cluster is outlined separately rather than joined into one outline that would enclose the empty space between them. A panel whose zones span several plans is outlined on each, around the elements found there.

These rings ignore acknowledgment: they remain as long as the panel carries the state, even once acknowledged. They answer "what is happening on this panel right now?", not "what is left to handle?".

Frequently Asked Questions

I forgot my password. Contact an administrator of your site: only administrators can reset user passwords.

I do not see my profile at login. The list only shows accounts already used on this workstation. Use Other account, at the bottom of the list, to enter your username and password directly; your profile will then reappear in the list.

Supervision

My panel displays as "Disconnected". Checks to perform:

Is the panel powered on?
Is the network cable plugged in, is the switch working?
Are the IP address and Modbus port correct?
Does the Modbus profile match the panel model?
Test with the Modbus Scanner (SuperAdmin)
Check that port 502 is not blocked by the firewall

How do I distinguish a new alarm from an acknowledged alarm?

Not acknowledged: badge in a vivid color (red for fire, orange for fault)
Acknowledged: dimmed badge with a validation icon
Awaiting clearing: green badge after return to normal

What do "Latched" and "Restored, awaiting acknowledgement" mean? These are intermediate states in an incident's lifecycle:

Latched: incident acknowledged but the Modbus bit remains at 1 (the panel has not reset yet)
Restored, awaiting acknowledgement: the bit returned to 0 by itself on the panel, with no operator acknowledgment. The incident stays on display until then, so that a fleeting event does not go unnoticed

My panel is connected but its neutralization and manual-only summaries stay empty. This panel's firmware does not serve those two pieces of information: it exposes the original, shorter summary table. Supervision detects this, falls back to that table and carries on normally — zone states remain reliable. Report it to support: only a firmware update on the panel makes those two summaries available.

Statistics and Reports

The statistics show events absent from the history. Statistics aggregate event types (Fire, Evacuation, etc.) from Modbus snapshots. The history displays system logs by severity level. The two views are complementary.

How do I export to Excel? In Statistics, click the CSV button. The file opens in Excel or any compatible spreadsheet.

The change percentage shows "N/A". There is no data for the previous comparison period. This happens with "All time" or during the first collection period.

Configuration

Can I modify the IP address of an existing panel? Yes. Settings → Panels → select the panel → modify the IP address → Save. The change is immediate.

How do I add a zone to an existing panel? Settings → Panels → select the panel → modify the number of zones and add the names. The new zones will appear in the system status.

Can I import a configuration from another installation? Yes, via Settings → Backup → Import. Select the exported .zip file.

Troubleshooting

Critical Problems

Problem	Probable cause	Solution
The service does not start	Permission or corrupted configuration	Check the logs in `C:\ProgramData\Superviseur\logs\`
The interface stays frozen	Service not started or network problem	Check the service manager (taskbar)
All panels disconnected	Service stopped or global network problem	Restart the service via the manager
No sound for alerts	Volume at 0 or WebView2 missing	Check Settings → General → Sounds & Alerts

Common Problems

Problem	Solution
A specific panel disconnected	Check IP, port, Slave ID and Modbus profile. Use the Modbus Scanner
Alerts do not appear	Check that the service is started and the panel connected
The history is empty	No panel configured or period too short
Login impossible	Check username and password. Try the "desautel" account
The interface is slow	Too many panels or zones. Reduce the polling frequency
Plans do not display	Check the image format (JPG or PNG)
No sound feedback while using the app	Interface feedback turned off or volume at 0 in Settings → General → Sounds & Alerts

Basic Checks

Is the service started? — Open the service manager (taskbar icon), check the "Started" state
Is the panel reachable? — Open the command prompt, run ping <panel-ip-address>
Is the Modbus port open? — Default port: 502. Check the Windows firewall
Is the Modbus profile correct? — INIS E16 for INIS panels, AVISS for AVISS panels
Do the logs contain errors? — Open C:\ProgramData\Superviseur\logs\, look for ERROR, FAILED or TIMEOUT

Technical Support

Contact

Desautel — After-sales service and technical support

Website: desautel.fr/contact

Information to Provide

For any support request, prepare:

System information:

Software version (visible in the footer)
Windows version (Win + R → winver)
Antivirus used

Problem description:

Precise description
Steps to reproduce (if applicable)
Date, time and frequency

Files to attach:

Today's logs: C:\ProgramData\Superviseur\logs\
Screenshot of the problem

Response Times

Request type	Indicative time
Critical incident (service unavailable, alarms not detected)	< 2 hours (business days)
Major problem (blocking feature)	< 4 hours
Technical question	< 24 hours
Enhancement request	Under review

The more precise the information provided, the faster the resolution.

Appendices

Keyboard Shortcuts

Shortcut	Action
`Alt + F4`	Close the application (password required)
`F5`	Refresh the page
`Ctrl + F`	Search within the page
`Ctrl + P`	Print
`Esc`	Close the active modal window

Color Meanings

Color	Meaning
Red	Discharge, fire alarm, evacuation, extinguishing MD
Orange	Technical fault, disconnection, fault
Yellow	Test
Green	Normal, acknowledged, connected
Blue	Information, out of service
Gray	Unknown, disconnected, test
Amber	Neutralization, emergency stop — safety function suspended
Sky blue	Inhibition, manual-only mode — restricted operation

Amber and sky blue announce reduced protection, not an urgency: they rank below alarm and fault.

Type / Severity Mapping

Event type	Severity	Color
Fire	Critical	Red
Evacuation	Critical	Red
Extinguishing MD	Critical	Red
Fault	Critical / Warning	Orange / Yellow
Disconnection	Critical	Orange
Output	Critical	Red
Neutralization	Information	Amber
Emergency stop	Information	Amber
Inhibition	Information	Sky blue
Manual-only mode	Information	Sky blue
Command	Information	Blue
Out of Service	Information	Blue
Other	Information	Blue

Incident State Labels

Label	Meaning
Acknowledged	An operator has taken note of the incident; its cause may still be present
Resolved	The incident has disappeared and been acknowledged: it leaves the active lists
Restored, awaiting acknowledgement	The cause disappeared by itself on the panel, but no operator has acknowledged yet. The incident stays visible until then
Disconnected	The state is no longer read: the panel does not respond

Superviseur — User Guide ​

Table of Contents ​

Overview ​

Main Features ​

Quick Start ​

Step 1 — First Startup ​

Step 2 — Initial Configuration ​

Step 3 — Active Supervision ​

Step 4 — Daily Use ​

Step 5 — Access from the Local Network ​

Operator Guide ​

Check the System Status ​

Read and Leave an Operational Note ​

Respond to a Fire Alarm ​

Review the Event History ​

Analyze the Statistics ​

Send a Command to a Panel ​

Alerts and Statuses ​

Severity Levels (history) ​

Event Types (statistics) ​

Panel System States ​

Control Unit States (AVISS/DABUS panels) ​

Interface Navigation ​

General Structure ​

Sidebar Navigation ​

Incident Signalling ​

Statistics and Reports ​

Period Selection ​

Available Visualizations ​

Numerical Indicators ​

Export ​

Reports ​

Generate ​

Archive ​

Automation ​

Configuration and Administration ​

User Management ​

Create a User ​

Roles and Permissions ​

Edit a User ​

Delete a User ​

Site Identity ​

Sounds and Alerts ​

INIS E16 Network Configuration ​

Create a Network ​

Assign Panels ​

Link Matrix ​

Reading a Plan ​

Use ​

Panel summary rings ​

Frequently Asked Questions ​

Login ​

Supervision ​

Statistics and Reports ​

Configuration ​

Troubleshooting ​

Critical Problems ​

Common Problems ​

Basic Checks ​

Technical Support ​

Contact ​

Information to Provide ​

Response Times ​

Appendices ​

Keyboard Shortcuts ​

Color Meanings ​

Type / Severity Mapping ​

Incident State Labels ​

Superviseur — User Guide

Table of Contents

Overview

Main Features

Quick Start

Step 1 — First Startup

Step 2 — Initial Configuration

Step 3 — Active Supervision

Step 4 — Daily Use

Step 5 — Access from the Local Network

Operator Guide

Check the System Status

Read and Leave an Operational Note

Respond to a Fire Alarm

Review the Event History

Analyze the Statistics

Send a Command to a Panel

Alerts and Statuses

Severity Levels (history)

Event Types (statistics)

Panel System States

Control Unit States (AVISS/DABUS panels)

Interface Navigation

General Structure

Sidebar Navigation

Incident Signalling

Statistics and Reports

Period Selection

Available Visualizations

Numerical Indicators

Export

Reports

Generate

Archive

Automation

Configuration and Administration

User Management

Create a User

Roles and Permissions

Edit a User

Delete a User

Site Identity

Sounds and Alerts

INIS E16 Network Configuration

Create a Network

Assign Panels

Link Matrix

Reading a Plan

Use

Panel summary rings

Frequently Asked Questions

Login

Supervision

Statistics and Reports

Configuration

Troubleshooting

Critical Problems

Common Problems

Basic Checks

Technical Support

Contact

Information to Provide

Response Times

Appendices

Keyboard Shortcuts

Color Meanings

Type / Severity Mapping

Incident State Labels